The more employees a retail business employs, the more complicated it can be to schedule. It sounds like a straightforward concept to make a schedule based upon employee availability and skill set but there are several hidden little pieces of a massive puzzle that all need to be put together. An Excel sheet seems like an easy alternative but whenever there is a shift change or call-out, the schedule will have to be updated manually which can be disastrous to fix and reassemble.
In an industry where plasticity is the norm, are you getting the most out of your scheduling efforts? Probably not. But, there are ways to minimize the hassle with employee scheduling software.